Refunds and Cancellations
(a) Should you receive incorrect, damaged or faulty Goods, please contact us within 7 business days of receipt and we will arrange, as appropriate, credit or refund. We may require return to us of the Goods with proof of purchase before actioning an exchange, credit or refund request. Any refund will be made using your original payment method or another method at our discretion.
(b) If you are unable to proceed or respond with the process of creation that you have purchased, you may nominate a replacement delegate to respond in your stead. No refund will be issued.
(c) In the event that we are unable to continue our Service, we will give you notice in writing and refund the balance of funds, dependent upon use and once the refund has been issued, you acknowledge we have no further liability in respect of the cancellation.
(d) Because of the time consuming nature of the mentorship & consulting programs, we do not offer refunds on them.
(d) We also do not offer refunds on custom made illustrations or cartoons based on portraits or photographs.